terms And Condition
Welcome to Gosotek. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully to understand your legal obligations and the rules that govern your use of our services.
Acceptance
By using https://www.gosotek.com/ or engaging our Services (web/app development, digital marketing/SEO, e-commerce, UI/UX, IT consulting, cybersecurity), you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services. Users must be 18+ and authorized to contract.
Key Definitions
Website: gosotek.com • Services: offerings listed above • Client/User: you • Deliverables: items defined in a signed SOW/Project Agreement • IP: all proprietary rights.
Services & Availability
Scope, timeline, milestones, and fees are defined in a SOW/Project
Agreement. Website access is 24/7; maintenance or force-majeure may cause downtime.
Accounts & Acceptable Use
Keep credentials secure; you’re responsible for account activity. No illegal use, IP infringement, malware/spam, scraping, reverse-engineering, or attempts to bypass security.
Pricing & Payments
· Standard schedule: 50% advance (start), 25% on submission, 25% before delivery/go-live.
· Retainers/hourly/performance models must be agreed in writing.
· Prices valid 30 days; GST, currency fees, licenses, hosting, and scope changes are extra.
· Late fee: 1.5% per month. Invoices: Net 15.
Deliverables, Revisions & Acceptance
· Client has 7 business days to review; silence = acceptance.
· Up to 2 revision rounds within scope; extra changes billed.
· Completion = accepted deliverables + final payment + IP transfer (if applicable).
Intellectual Property
· Custom work made for Client transfers on final payment.
· We retain rights to our pre-existing tools, frameworks, methods, and branding.
· Third-party components remain under their licenses; Client must comply.
· Portfolio use (name/logo/case study) unless you opt out via privacy@gosotek.com.
Warranty & Support
· 30-day warranty: bug fixes within original scope.
· Excludes third-party/plugin issues, Client-made changes, hosting/server faults.
· Paid support: SLAs/retainers available (business hours: 9am–6pm IST, Mon–Fri).
Disclaimers & No Guarantees
Services are provided “as is” except stated warranties. We do not guarantee rankings, traffic, conversions, revenue, or third-party platform outcomes
Liability Cap
To the maximum extent allowed by law, we’re not liable for indirect/special/consequential damages or data loss. Our total liability is the amount you paid for the project or ₹1,00,000 (whichever is lower). Exceptions: confidentiality/IP claims,
indemnity, gross negligence, death/personal injury.
Indemnity
· Client indemnifies Gosotek for claims arising from Client content, law violations, misuse, or negligence.
· Gosotek indemnifies Client for third-party IP infringement by our deliverables (with prompt notice and control of defense).
Confidentiality
Both parties will protect confidential information; use only for the project; return/destroy on request. Survival: 5 years (source-code obligations may continue longer).
Data Protection
We follow applicable Indian data laws and process personal data per the SOW and our Privacy Policy. Breach notices to Client within 72 hours of discovery.
Termination
· Either party may terminate with notice (as per SOW).
· We may suspend/terminate for non-payment, legal violations, abuse, or confidentiality breaches.
· On termination: fees due immediately; we may retain work-in-progress and IP until paid.
Dispute Resolution
Good-faith negotiation → optional mediation (Kota/Jaipur) → binding arbitration (Arbitration & Conciliation Act, 1996; Kota/Jaipur; EN/HIN). Courts of Kota/Jaipur, Rajasthan have exclusive jurisdiction where litigation applies. Governing law: India.
Force Majeure
No liability for delays/failures due to events beyond reasonable control (natural disasters, war, strikes, pandemics, utility/internet failures). Payment obligations still apply.
Time Limit to Claim
Any claim must be filed within 1 year of the cause of action.
Third-Party Services
Integrations (e.g., Razorpay/PayU/Stripe, AWS/GCP/Azure, analytics, email, social) have their own terms and privacy practices. Client maintains accounts, licenses, and pays third-party fees.
Security & Backups (Summary)
HTTPS, encryption, firewalls, audits; daily backups with ~30-day retention; defined RTO/RPO per SOW.
Changes to Terms
We may update Terms with 30 days’ notice via email/website. Continued use = acceptance. Prior versions may be archived.
Notices & Contact
Email:
legal@gosotek.com • support@gosotek.com
Registered Office: Plot 60, New Grain Mandi, Kota 324007,
Rajasthan, India
Branch: G-111, RIICO Mansarover, Jaipur 302020, Rajasthan,
India
CIN: U72900MH2022PTC394216 • GST:
27AAKCG1677N1ZY